Do you ship worldwide?
Yes! We do ship worldwide.
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SHIPPING-DELIVERIES
How long does delivery take?
Delivery times vary depending on the destination and the shipping method selected. • Standard Delivery: Typically arrives within 3-5 working days. • Priority Delivery: Typically arrives within 1 working day. • International Delivery: Typically arrive
Can you part-ship my order?
We will not part-ship any orders unless specified by the customer. If your order contains an item with a lead time, you will receive a lead time confirmation email which you can reply to with any requests to part-ship your order. This will be determi
Do you offer expedited shipping?
We do not offer expedited shipping for UK or international orders. For UK orders, we dispatch all items using a 48-hour service via either Royal Mail or Parcelforce. If you need a 24-hour service, please email [email protected] with your order num
What if my package gets lost or arrives damaged?
At Dyke & Dean, we strive to ensure every order reaches you in perfect condition. If your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant details. We understa
Can I collect my order?
Yes, if you are local you can collect your order either from our store in Hastings or St Leonards warehouse (for larger orders/items only). This option is not currently available through our website. Please place your order on our website and then ei
What if my package gets lost or arrives damaged?
At Dyke & Dean, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant detai
The shipping cost seems higher than expected?
At times our shipping calculator can sometimes overestimate delivery costs for international orders. If you believe this is the case for your order please email the team at [email protected] and we can confirm if the cost given is correct or where
Do you offer free shipping?
We offer free shipping for UK orders over £99 within the UK, this does not apply to furniture or pallet delivery. Orders shipped outside the UK are subject to taxes and duties that are paid for by the customer.