SHIPPING-DELIVERIES
Do you ship worldwide?
Yes! We offer worldwide shipping. If you have any questions, feel free to reach out to [email protected]. Our team is here to assist with any delivery inquiries. Please note that all international orders will incur customs fees, and US deliveries
How long does delivery take?
Delivery times vary depending on the destination and the shipping method selected. • Standard Delivery: Typically arrives within 3-5 working days. • Priority Delivery: Typically arrives within 1 working day. • International Delivery: Typically arrive
Can you part-ship my order?
We will not part-ship any orders unless specified by the customer. If your order contains an item with a lead time, you will receive a lead time confirmation email which you can reply to with any requests to part-ship your order. This will be determi
Do you offer expedited shipping?
We offer expedited shipping for UK orders. All orders are dispatched within 48 hours via Royal Mail or Parcelforce. For faster delivery, we provide a next-day service*. The cut-off time is 2 PM from Monday to Thursday and 12 PM on Fridays. Orders pla
What if my package gets lost or arrives damaged?
At Dyke & Dean, we strive to ensure every order reaches you in perfect condition. If your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant details. We understa
Can I collect my order?
Yes, if you are local, you can collect your order from our St Leonards dispatch centre. This option is available to select at checkout. You will be contacted once the order is ready to collect from our dispatch centre.
The shipping cost seems higher than expected?
At times our shipping calculator can sometimes overestimate delivery costs for international orders. If you believe this is the case for your order please email the team at [email protected] and we can confirm if the cost given is correct or where
Do you offer free shipping?
Yes, for UK deliveries only, we offer free shipping for orders over £99. This does not apply to large items, furniture or pallet delivery.